Welcome to Palletways
Jack Richards & Son Ltd was a founding member of what is now the UK's and Europe's leading pallet network, Palletways.

Palletways provides a cost effective and reliable way to move consignments of 1 to 6 pallets across the UK and most of Europe. Palletways is the largest pallet network in the UK and the first to be able to offer a comprehensive service across Europe. It is consistently, and independently, judged to offer the highest and most consistent levels of service of any of the national pallet networks.
Palletways offers three basic levels of service, AM deliveries, Next Day Deliveries and Economy (2 day) deliveries. In addition, timed Saturday and home delivery services are available. The company also provides a Europe wide delivery service through the use of Palletways operations that have been established in Spain, Italy, Germany and across most of Europe.
In total Palletways operates 9 hubs in Europe, supported by over 250 local depots, ensuring that there is always a Palletways depot near to your customer. Palletways can also provide logistics packages including warehousing, order picking, remote stock locations and return logistics.

Palletways has grown a long way since the first delivery was made in 1994 on a 1988 Ford Cargo. Now Jack Richards has a dedicated fleet of 11 x 18 tonne rigids, 3 x tractor units, 3 x double deck trailers for night operations, and a purpose built 12 000 sq ft trans-shipment centre.


The Palletways network is based around its Lichfield hub, a 350,000sq ft building which is capable of handling 30,000 pallets a day. This is all supported by a sophisticated IT infrasturture, which includes a customer friendly track and trace system which can be accessed direct from the Jack Richards web site.